Bug Reports

I'm back to getting a crash error every time I open Hedy on my M1 Mac. I'd seen this previously when I installed the beta version of the app a couple months ago, and then decided to switch back to the more stable App Store version, which resolved the error. Since then, the Mac desktop app suddenly disappeared from Apple's App Store and my existing installation forced me to install the direct-download app from Hedy's website in order to continue using it. So, I'm back to the crash error... I'm wondering: what happened to the App Store Mac app? I never received any communications from the dev team about its disappearance. Are there plans for its eventual return? I've attached a screenshot of the error dialog box that appears on launch, as well as copied and pasted the error details below. Look forward to hearing back from support on this! Thanks. SYSTEM: M1 Max, 32GB, Sequoia 15.5 CRASH ERROR DETAILS: Exception Name: NSInvalidArgumentException Description: -[Hedy.AppDelegate applicationDidFinishLaunching:]: unrecognized selector sent to instance 0x600001cb4270 User Info: (null) 0 CoreFoundation 0x0000000194cd6ca0 __exceptionPreprocess + 176 1 libobjc.A.dylib 0x000000019479ab90 objc_exception_throw + 88 2 CoreFoundation 0x0000000194d93b90 -[NSObject(NSObject) __retain_OA] + 0 3 CoreFoundation 0x0000000194c44bbc ___forwarding___ + 956 4 CoreFoundation 0x0000000194c44740 _CF_forwarding_prep_0 + 96 5 Hedy 0x00000001005adffc $s4Hedy11AppDelegateC29applicationDidFinishLaunchingyy10Foundation12NotificationVF + 384 6 Hedy 0x00000001005ae590 $s4Hedy11AppDelegateC29applicationDidFinishLaunchingyy10Foundation12NotificationVFToTm + 120 7 CoreFoundation 0x0000000194c5a62c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 148 8 CoreFoundation 0x0000000194ce9ce8 ___CFXRegistrationPost_block_invoke + 92 9 CoreFoundation 0x0000000194ce9c2c _CFXRegistrationPost + 436 10 CoreFoundation 0x0000000194c29a78 _CFXNotificationPost + 740 11 Foundation 0x00000001961e2680 -[NSNotificationCenter postNotificationName:object:userInfo:] + 88 12 AppKit 0x0000000198b9423c -[NSApplication _postDidFinishNotification] + 284 13 AppKit 0x0000000198b93fec -[NSApplication _sendFinishLaunchingNotification] + 172 14 AppKit 0x0000000198b925e8 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 488 15 AppKit 0x0000000198b921fc -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 488 16 Foundation 0x000000019620ae40 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 316 17 Foundation 0x000000019620ac38 _NSAppleEventManagerGenericHandler + 80 18 AE 0x000000019c66013c _AppleEventsCheckInAppWithBlock + 13864 19 AE 0x000000019c65fa7c _AppleEventsCheckInAppWithBlock + 12136 20 AE 0x000000019c659044 aeProcessAppleEvent + 484 21 HIToolbox 0x00000001a064b828 AEProcessAppleEvent + 68 22 AppKit 0x0000000198b8bdb8 _DPSNextEvent + 1456 23 AppKit 0x000000019952a5b0 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 688 24 AppKit 0x0000000198b7ec64 -[NSApplication run] + 480 25 AppKit 0x0000000198b5535c NSApplicationMain + 880 26 Hedy 0x00000001005aeaa4 main + 36 27 dyld 0x00000001947dab98 start + 6076

there are a couple things about the vertical scroll bar that make it hard to view the Transcript tab during a meeting: 1) the icons overlap with the bottom of the scroll bar, so it's tricky to click on that scroll bar in the right place. could the icons please be moved to the left a bit so they do not overlap with the scroll bar? 2) when new content is added to the bottom of the transcript, the window automatically jumps to the bottom to show that new content - even if i have the mouse firmly holding down the scroll bar higher up in the transcript. as a result, when i am trying to read what was said earlier in the transcript, it constantly jumps back to the end, and then i scroll back higher to where i was before, and then it jumps back down, over and over and over. finally i gave up and copied the transcript as it appeared so far and pasted it into a separate Google Doc. (as a comparison, when i view the full transcript in Zoom, i am able to keep the view fixed on an earlier part of the transcript, and am not constantly forced back to the end. i don't even have to hold down the scroll bar to have it stay there)

during an active session, if I try to click on the "Assign to Topic" button, i get a message of "Topic cannot be assigned for an active session here" either the button should not appear at this time, or clicking it should let me assign a topic

when i clicked to End a session, somehow Hedy hung. after it sat there for 3 hrs, i finally killed it. when i reopened Hedy, i was pleased to see that my session had been saved, and that i could click a button to generate the summary, and another button to generate the detailed notes. there were no to-do's, however. is the button to generate to-do's inadvertently missing, or are they supposed to be generated along with the detailed summary?

I'm reporting a bug where editing the title of a recording session causes it to be removed from its assigned category when I only wanted to edit the titles. For example, after editing a few titles of some session within "Category A," the main category page still indicates the correct number of sessions (e.g., 4), but only a reduced number (e.g., 1) are visible when viewing the category itself. The affected sessions are still present in my main session history, but they have been automatically removed from their respective categories after the title was changed. Here are a few snapshots.

(is this how you'd like us to file bug reports?) i uploaded recordings of a few meetings that took place before i signed up for Hedy. the bug is that the resulting transcripts occasionally include the sentence "Please click the orange glasses at the bottom of the screen." scattered throughout. for one session, it happened often enough that the Detailed Notes even contained "(repeated requests to "click the orange glasses at the bottom of the screen")"

i resized the MacOS app to be narrow, and used the Live Chat for a while. then i decided to make the window wider. at that point, the entire Live Chat history disappeared. i tried this again and was able to replicate the bug.