No transcript generated
closed
E
Elena Jaeger
Today, I ran a 43 min session, same as I always do but after the session I was told there is no transcript. When I ask Hedy what the meeting was about, it just hallucinates. The summary it gives me is basically made up with bits from the context I provided at the start.
I am on a Mac and on the large speech recognition model. I do not save system audio.
Julian Pscheid
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Hi Elena, I'm really sorry to hear about this. It sounds like for some reason Hedy was not able to pick up the audio on your system. While it's hard to track down what could have caused this, we're always working on improving and stabilizing the audio capture on macOS.
If this happens again, please reach out to us via support@hedy.bot so we can further troubleshoot!