Incomplete Transcripts
D
Dan
Hi Hedy team,
I’ve run into an issue over the past few meetings where my meeting transcripts weren’t recorded properly. Only part of each meeting was captured, meaning a large chunk of my notes are missing.
Everything seemed to be working normally during the calls, but when I checked the transcripts afterward, I saw that they stopped midway without any warning or error. This has disrupted my workflow, as I rely on Hedy to retain accurate records of key conversations.
Julian Pscheid
Hi Dan, I'm so sorry to hear about this! We're always trying to improve the stability of the speech recognition. Could you ping us in the support chat in the app, or via support@hedy.bot so we can look into this more?