Julian Pscheid - just tested here, still crashing when trying importing from YouTube.

Hi Jonathan, just a quick note that we're still working on this issue. We believe it's a codec issue on Windows and we hope to have it resolved in the next release.

Julian Pscheid - the new version is freezing at startup =/

Idk if helps:

runtime_events.log

engine_proc_enter|1774213945|msg=0x007E wp=0x00000020

engine_proc_exit|1774213946

wm_displaychange|1774213946|bpp=32 w=1920 h=1080

engine_exception_caught|1774227488|msg=0x0210 exception=0xC0000005

engine_exception_caught|1775188135|msg=0x0210 exception=0xC0000005

engine_exception_caught|1775188135|msg=0x0014 exception=0xC0000005

engine_proc_enter|1775270444|msg=0x007E wp=0x00000020

engine_proc_exit|1775270444

wm_displaychange|1775270445|bpp=32 w=1920 h=1080

engine_exception_caught|1776898867|msg=0x0210 exception=0xC0000005

engine_exception_caught|1776898867|msg=0x0281 exception=0xC0000005

engine_exception_caught|1776898867|msg=0x0007 exception=0xC0000005

Jonathan Thanks for surfacing that! Looks like your GPU might not like us the Local AI feature we added in the last release. Something in the initialization is hanging it up.

To narrow it down I need a bit of system info.

1) DxDiag report (covers GPU, driver, CPU, OS in one file)

- Press Win+R, type: dxdiag, press Enter.

- Wait for the green bar at the bottom to finish.

- Click "Save All Information…" and send me the .txt file (here or via email: julian@hedy.ai).

2) CPU capabilities (takes 5 seconds)

- Press Win, type PowerShell, open Windows PowerShell.

- Paste this line and press Enter, then screenshot the output:

Add-Type -TypeDefinition 'using System.Runtime.Intrinsics.X86; public class C { public static void P() { System.Console.WriteLine("SSE2:"+Sse2.IsSupported); System.Console.WriteLine("AVX:"+Avx.IsSupported); System.Console.WriteLine("AVX2:"+Avx2.IsSupported); System.Console.WriteLine("AVX512F:"+Avx512F.IsSupported); System.Console.WriteLine("FMA:"+Fma.IsSupported); } }'; [C]::P()

3) Two quick tests

- If you use more than one monitor: unplug the externals and launch Hedy with only the built-in display. Still freezes on Loading…?

- Did an earlier Hedy version work on this machine, or has it always frozen?

No rush, send what you can. Thanks!

Julian Pscheid just sent you everything, thanks